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I haven't received my order/part of my order, where is it?

Please check by logging in to your account or checking your email that your order has been dispatched.

We occasionally ship orders in different packages from different warehouses.

Some of our made to order items can take up to 6 weeks to be dispatched - please see our made to order section for more details.

If it has been dispatched, it can take up to 20 days to be delivered, although this is uncommon. Please do not contact us before this time unless you have selected a time based shipping method such as Value Courier or Next Day Delivery.

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